
Industry FAQ
Industry FAQ
Industry FAQ

Too much noise
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It may be that the equipment is placed unevenly and resonates. It may be loose or worn internal parts. It may be that the fan blades are deformed or there are foreign objects.

Water leakage problem
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It may be that the water tray is damaged or tilted. It could be that the drain pipe is blocked or bent. It may be that the door seal is not tight, resulting in excessive condensation.

Not started after power on
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It may be due to poor contact with the power socket or power outage. It could be a fuse blown or a circuit breaker trip. It may be a power line failure or loose connectors.

Unstable temperature
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It may be that the thermostat is improperly adjusted or failed. Frequent door opening and closing may cause temperature fluctuations. It may be that the seal strips are aging and causing air conditioning to leak.

Display failure
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It may be that the display cable is loose or has poor contact. It may be that the display itself is damaged and needs to be replaced. It may be that the control board failure caused the display abnormality.

Odor issues
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It may be that the internal cleaning does not completely breed bacteria. It may be that the food with odor is not sealed. It may be that the drainage system is blocked and it produces mold.

Defrosting function abnormally
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It may be a defrosting timer failure. It may be that the defrost heating pipe is damaged. It may be that the defrost temperature sensor is not working.

Poor refrigeration effect or no refrigeration
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It could be a refrigerant leak (such as insufficient Freon). It may be that the surface area of the condenser is too gray, which affects heat dissipation. It may be that the evaporator is frosted too thickly, hindering the circulation of cold air.

What types of refrigeration systems can your company provide?
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We provide a variety of refrigeration systems, including cold storage, air coolers, compressor equipment, etc. We are able to customize solutions to your specific needs to ensure that the equipment matches your business perfectly.

What temperature ranges can your company's cold storage system adapt to?
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Our cold storage systems can be designed to vary temperature ranges depending on demand, ranging from refrigeration (0°C to 8°C) to freezing (below -18°C). We will customize the best temperature control system according to your storage needs and industry requirements to ensure product safety and quality.

How to choose a condensing unit suitable for our company?
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We will tailor the condensing unit solution for you based on your cold storage area, required refrigeration capacity and external ambient temperature. Our team of experts will communicate with you to ensure that the selection meets your actual needs and provide efficient and energy-saving refrigeration solutions.

Can your company provide refrigeration solutions that match my industry needs?
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We have rich industry experience and can provide customized refrigeration solutions for different industries (such as food, pharmaceutical, chemical, electronics, etc.). Whether you need a cold storage, a cooler, or a complex refrigeration system, we can provide professional design and installation services according to your specific needs.

If I have specific needs, can I customize the refrigeration chain system?
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sure! We attach great importance to providing personalized services to our customers. If you have special needs, such as using a cold chain system in extreme environments or requiring special volume and temperature control accuracy, we can customize a cold chain system that fully meets your requirements to ensure that your business has no worries.

Why does my refrigeration equipment consume too much power, leading to an increase in operating costs?
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: The reasons for high energy consumption of refrigeration equipment may be due to unreasonable system design, aging equipment or excessive use ambient temperature. The high-efficiency compressors and environmentally friendly refrigerants we use can improve energy efficiency ratio and reduce energy consumption.

Equipment installation and debugging is difficult, how to ensure smooth completion?
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We provide online technical guidance and teaching videos to help you complete the installation and debugging of the equipment smoothly. Through video and online support, we ensure that every link can be operated correctly, the equipment and the system are perfectly matched, and the operation is stable and efficient. We also provide detailed operating manuals to ensure that problems you encounter during use can be solved quickly and ensure that the equipment is put into use quickly.