Industry FAQ

Industry FAQ

Industry FAQ

Poor cooling effect or no cooling at all

    It may be a refrigerant leak (such as insufficient Freon). It may be that there is too much dust on the surface of the condenser, which affects heat dissipation. It may be that the evaporator is too frosted, blocking the flow of cold air.

Too much noise

    It may be that the equipment is placed unevenly, causing resonance. There may be loose or worn internal components. It may be that the fan blades are deformed or have foreign matter.

water leakage problem

    The drain pan may be damaged or tilted. The drain pipe may be clogged or bent. It could be that the door seal is not tight enough, causing excessive condensation.

Does not start after power on

    It may be that the electrical outlet has a bad contact or a power outage. It could be a blown fuse or tripped circuit breaker. It could be a faulty power line or a loose connector.

Temperature is unstable

    The thermostat may be improperly adjusted or malfunctioning. It could be temperature fluctuations caused by frequent door opening and closing. It may be that the sealing strip has aged, causing the air conditioner to leak.

Display failure

    It may be that the display cable is loose or has poor contact. It may be that the display itself is damaged and needs to be replaced. It may be that the control board is faulty, causing the display to be abnormal.

Odor problem

    It may be that the interior is not thoroughly cleaned and bacteria can breed. It may be that the smelly food was stored unsealed. It may be that the drainage system is clogged causing mold.

Abnormal defrost function

    The defrost timer may be faulty. The defrost heating tube may be damaged. The defrost temperature sensor may be faulty.

What types of refrigeration systems can your company provide?

    We offer a variety of refrigeration systems, including cold storage, air coolers, compressor equipment, and more. We are able to tailor a solution to your specific needs, ensuring the equipment is a perfect match for your business.

What temperature ranges can your company's cold storage system adapt to?

    Our cold storage systems can be designed for different temperature ranges according to needs, from refrigeration (0°C to 8°C) to freezing (below -18°C). We will customize the best temperature control system according to your storage needs and industry requirements to ensure product safety and quality.

How to choose a condensing unit suitable for my company?

    We will tailor a condensing unit solution for you based on your cold storage area, required refrigeration capacity and external ambient temperature. Our team of experts will communicate with you to ensure that the selection meets your actual needs and provide efficient, energy-saving refrigeration solutions.

Can your company provide a refrigeration solution that matches my industry needs?

    We have rich industry experience and can provide customized refrigeration solutions for different industries (such as food, pharmaceutical, chemical, electronics, etc.). Whether you need a cold storage, air cooler, or complex refrigeration system, we can provide professional design and installation services based on your specific needs.

Can the cold chain system be customized if I have specific needs?

    sure! We place great emphasis on providing personalized service to our customers. If you have special needs, such as using a cold chain system in extreme environments or requiring special volume and temperature control accuracy, we can customize a cold chain system that fully meets your requirements to ensure that your business has no worries.

Refrigeration equipment consumes too much power, leading to increased operating costs

    The reasons for high energy consumption of refrigeration equipment may be unreasonable system design, aging equipment, or excessive ambient temperature. The high-efficiency compressors and environmentally friendly refrigerants we use can improve energy efficiency and reduce energy consumption.

Equipment installation and debugging are difficult, how to ensure smooth completion?

    We provide online technical guidance and teaching videos to help you successfully complete equipment installation and debugging, ensuring a perfect match between the system and equipment and stable operation. Equipped with a detailed operation manual to ensure that you can solve problems quickly and ensure that the equipment is put into use in a timely manner.